Lead Branch Manager

PT Unggul Kencana is seeking a dynamic and experienced Lead Branch Manager to join our team in Purworejo. As a Lead Branch Manager, you will be responsible for overseeing the operations of our branch, ensuring that our customers receive the best possible service and that our business objectives are met.

We are looking for a highly motivated and results-driven individual with a proven track record of success in a similar role. If you are passionate about customer service and have the skills and experience to lead a team to success, we would love to hear from you.

This is a full-time position with a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Oversee the daily operations of the branch, ensuring that all activities are conducted in accordance with company policies and procedures.
• Develop and implement strategies to improve customer satisfaction and retention.
• Manage and mentor a team of branch staff, providing guidance and support to help them achieve their goals.
• Monitor branch performance against key metrics and identify areas for improvement.
• Build and maintain strong relationships with customers and other stakeholders.
• Ensure compliance with all relevant laws and regulations.
• Represent the company at industry events and conferences.
• Any other duties as assigned by the management.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a leadership role within a similar organization.
• Proven track record of success in managing and leading teams.
• Strong knowledge of customer service and sales principles.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Experience in using CRM software and other relevant tools.
• Fluency in Indonesian and English.

🛠️ Keahlian

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