Hotel Reservation Sales Specialist - Remote (Bali-Based)

Join our dynamic team as a Hotel Reservation Sales Specialist and become part of a leading call center offering exceptional career growth opportunities. Based in the vibrant locations of Bali, you'll enjoy flexible work arrangements while delivering top-notch customer service to international travelers and local clients alike. At Private Advertiser, we're dedicated to revolutionizing the travel industry by leveraging cutting-edge technology and a customer-centric approach. In this role, you'll handle inbound and outbound calls, managing reservations, cancellations, and customer inquiries with professionalism and efficiency.

As a Hotel Reservation Sales Specialist, your daily tasks will involve using industry-standard tools like Sabre, Amadeus, or Travelport to book and manage hotel accommodations. You'll need to stay updated with local and international hotel inventory, rates, and promotions to provide competitive pricing and exceptional value to our clients. This role offers a unique opportunity to work in one of the world's most sought-after travel destinations, with the chance to develop your skills in a fast-paced, results-driven environment.

📋 Tanggung Jawab Pekerjaan

• Handle inbound and outbound calls to manage hotel reservations, cancellations, and customer inquiries
• Use reservation systems like Sabre, Amadeus, or Travelport to book and manage hotel accommodations
• Stay updated with local and international hotel inventory, rates, and promotions
• Provide competitive pricing and exceptional value to clients
• Maintain accurate records of all reservations and customer interactions
• Collaborate with team members to ensure high levels of customer satisfaction
• Adhere to company policies and procedures regarding data privacy and security
• Participate in ongoing training and development programs to enhance your skills and knowledge

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in hotel reservations, travel agency, or call center environment
• Strong communication and interpersonal skills
• Proficiency in English, both written and spoken
• Familiarity with reservation systems like Sabre, Amadeus, or Travelport
• Excellent problem-solving and decision-making abilities
• Ability to work in a fast-paced, deadline-driven environment
• Customer service-oriented mindset and a passion for travel
• Valid driver's license and reliable transportation

🛠️ Keahlian

Lowongan Terkait